Return Policy

Return/Exchange Process

Please note we offer an exchange only.

To initiate an exchange, please email us at libaizahboutique1@gmail.com within 14 days of receiving your item.

Your email must include:

                            Order number

                            Reason for return and the item/size you wish to exchange for

Return shipping costs are the responsibility of the customer unless the item is confirmed to be faulty.



Faulty Items

If you receive a faulty or damaged item, you must contact us within 24 hours of delivery.

Please email us at libaizahboutqiue1@gmail.com with:
• Your order number
• A description of the issue
• Clear photos of the damage or fault

Once reviewed and approved, we will cover the return shipping and issue a full refund or replacement.



Non-Returnable Items

The following items cannot be returned:
• Sale or clearance items


Need Help?

If you have any questions about your return, feel free to contact us at libaizahboutique1@gmail.com.