Return Policy
Return/Exchange Process
Please note we offer an exchange only.
To initiate an exchange, please email us at libaizahboutique1@gmail.com within 14 days of receiving your item.
Your email must include:
• Order number
• Reason for return and the item/size you wish to exchange for
Return shipping costs are the responsibility of the customer unless the item is confirmed to be faulty.
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Faulty Items
If you receive a faulty or damaged item, you must contact us within 24 hours of delivery.
Please email us at libaizahboutqiue1@gmail.com with:
• Your order number
• A description of the issue
• Clear photos of the damage or fault
Once reviewed and approved, we will cover the return shipping and issue a full refund or replacement.
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Non-Returnable Items
The following items cannot be returned:
• Sale or clearance items
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Need Help?
If you have any questions about your return, feel free to contact us at libaizahboutique1@gmail.com.